Total Quality Management’s next phase
Total Value Management implies that an organization must look to the long-term implications of its actions. It means that it should focus on sustainable growth, not short-term stock price pressures. This means that it must allow strategic partners and employees to prosper. It means that customers must be provided a superior experience with each interaction and transaction.
If you had the opportunity to work with Total Quality Management over the years, you will notice some similarities between Total Quality Management and Total Value Management. While value is inherent in quality, I believe Total Value Management begins to capitalize on our familiarity with and past implementations of the Total Quality Management philosophy to provide a quality product or service.
Most importantly, Total Value Management stretches the way we think a bit further and places more focus on the stakeholder element – i.e., customers, vendors/suppliers, community, shareholders, employees, etc. – and balance we should strive to achieve to ensure longevity, with the important thing being balance. Stakeholder needs analysis is not a static one-time event but a continual quest for ongoing process improvement.
So don’t throw away your Total Quality Management books but rather use them as a foundation to launch Total Value Management.
ISO 14001 Fully Explained
ISO 14001 is recognized internationally as the standard for Environmental Management Systems (EMS). This standard provides guidance on how to manage the environmental aspects of its activities, products and services in a more effective way, taking into consideration environmental protection, pollution prevention and socioeconomic needs.
Demonstrating its commitment to environment and sustainable development will have a positive impact on the success of your organization in both the short and long term and provide the benefits below:
• Improve your corporate image and your customer, and its relations with both the public and with government authorities and their local community;
• A better use of energy and water conservation, a careful selection of raw materials and controlled recycling of waste, all contribute to a substantial cost saving that increases its competitive advantage;
• Reduce the financial burden of applying reactive management strategies, such as recovery, cleaning and paying penalties for breaking the law;
• Ensures compliance with environmental legislation and reduces the risk of fines and possible lawsuits;
• Improving the quality of workplaces, employee morale and adherence to corporate values;
• You can open new business opportunities in markets where the introduction of production processes that respect the environment are important; and
• Customers with conscientious respect for the environment may prefer to work with like-minded companies to your organization to demonstrate its commitment to protect the environment.
Main Purpose of an Occupational Health and Safety Management System
In today’s extremely competitive business environment, any advantage that can be gained should be sought. Managing the health and safety risks in an organization can save money and provide a great competitive advantage.
The grand objective of any Occupational Health and Safety Management System is to ensure the best management approach is in place when attempting to achieve maximum health and safety results within your organization. OHSAS 18001:1999 accomplishes this by addressing health and safety with the correct balance of worker protection and intelligent business management.